“While retailers and consumer-oriented commercial businesses embraced online marketing years ago, accounting practices have been slow to adopt digital marketing strategies. The pandemic has hastened adoption, but for most firms the move to digital marketing remains more reactive than proactive. Many of the digital tools and techniques remain unfamiliar to senior firm management.

This issue has been compounded by decades of accounting marketing tradition rooted in the belief that new business is best developed through referrals. However, while referrals still happen, they are happening less frequently. Accounting services buyers are increasingly likely to research and conduct business online. If you want to gain their attention, you’re going to have to do it through a screen.”

Read the full article here.