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Lee Frederiksen, Ph.D.

Managing Partner

703.391.8870 x101

64 eye-opening professional service statistics demystified in his last book.

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Kelly Waffle

Kelly Waffle

Managing Director of Hinge Research Institute

703.391.8870 x115

258 Number of times he’s ended up in the slowest line at a store.

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John Tyreman

Senior Research Manager

703.391.8870 x108

99 problems, but Excel ain’t one.

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Kelly MicKey

Marketing Coordinator


27 different music venues visited.

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