“The past year has pushed many to their limits, testing their resolve, resiliency and, in some cases, values in the face of uncertainty. Feeling this pressure, businesses of all sizes have been under the spotlight ever since COVID-19 hit hard last spring, their employees waiting to how they’ll respond to the crisis.

Some firms managed to switch operations online without skipping a beat, largely because their pre-COVID days were already spent speaking and collaborating with clients on virtual platforms. In fact, the largest disruption sometimes had more to do with work and private lives colliding, resulting in turf battles with kids and spouses, the need for better noise management for productive meetings and workdays that slowly crept into time normally spent with loved ones or unwinding. Remaining sane amid the massive shifts in everyone’s lives has not been easy.”

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