Most professional services firms yet to transform

Are professional services firms the cobblers’ children of digital transformation?

A Hinge Research Institute poll found only 12% of professional services companies have completed digital transformation. The survey of 136 business executives and decision-makers covered a range of professional services companies, including IT service providers, many of which offer digital transformation-related services.

Respondents represented companies from the following professional services segments: marketing, legal, technology/software, consulting, accounting and architecture/engineering/construction. A spokeswoman for Hinge, based in Reston, Va., said the technology/software category likely has the greatest concentration of IT professional services providers.

As a segment, technology/software companies performed slightly above the professional services average: 13.3% said they have completed digital transformation, and more than half reported a digital transformation effort planned or in progress.

Formidable Labs, a digital design and development firm in Seattle, sponsored the survey.”

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